You will be emailed an order confirmation that will include your unique Booking Reference Number and a barcode that also contains this number. You may make a note of this number and take with you when you visit Horror at Hinchingbrooke House in place of a ticket, although we suggest printing out the email as this will contain a barcode which will grant you quicker access.
Once tickets are booked there are no refunds and time slots cannot be changed under any circumstances.
On completion of your order, you will be emailed a DigiTicket containing a barcode and booking reference number. Present this ticket on arrival, or if you don’t have a printer, simply make a note of the Booking Reference Number.
You do not have to print out the 8 digit booking reference – simply make a note of the Booking Reference Number and take it with you, coupled with some ID.
Unfortunately due to the layout of the house and grounds it is unsuitable for wheelchair access.
This is a pre - book only event so no tickets will be available on the door
For all ticket issues, please contact HorrorHelp@outlook.com
When you book a time band, it means that you will enter Horror at Hinchingbrooke House at some point during that particular hour.
For example, if you book for the 7pm-8pm time band you may enter the Horror at Hinchingbrooke House at 7pm but you might not enter until 8pm, depending on how many groups arrive before you.
Yes - as long as you all book the same time slot, you can all go in together.
We provide the tools, expertise and support you need to manage the entire ticketing process, before, during and after the customer visit.